Company: PracticeLeague Legaltech Pvt. Ltd. (RazorSign)
Work Mode: Work From Office
Working Days: Monday to Friday
Location: Mumbai (On-site)

About Us

PracticeLeague (RazorSign) is an award-winning and rapidly growing SaaS company dedicated to transforming corporate legal operations. As a pioneer in legal technology, we deliver innovative, AI-driven solutions trusted by leading multinational organizations. Our products empower enterprises to streamline workflows, enhance productivity, and achieve operational excellence.

With strong global expansion plans and a commitment to continuous innovation, we are looking for passionate professionals to join our team.

Job Description

We are seeking a smart, enthusiastic, and customer-focused professional with strong communication skills to join our Product/Customer Support team. In this role, you will work closely with clients to understand their issues, assist with product configuration, and ensure seamless usage of our platform.

Roles and Responsibilities

• Deliver exceptional client service in a proactive, timely, and efficient manner.
• Communicate confidently with clients to understand and interpret issues.
• Take complete ownership of client queries and ensure closure within defined SLAs.
• Interact with end users to gather detailed issue information and document it accurately.
• Collaborate with internal teams to explore solutions and represent clients’ interests.
• Conduct training sessions for end users on new features, releases, and ongoing product usage.
• Assist clients in configuring the product as per their workflow and process needs.

Technical & Soft Skills Requirements

• 3–6 years of experience in software product support or client-facing roles.
• Basic knowledge of SQL and understanding of APIs is an added advantage.
• Experience working with SaaS products will be preferred.
• Strong verbal and written communication skills.
• Empathy, approachability, and sensitivity toward client issues.
• Strong teamwork and collaboration skills with both clients and internal teams.
• Willingness to learn new technologies, tools, and product features.

Work Mode: Work From Office
Working Days: Monday to Friday
Location: Pune

About Razorsign (PracticeLeague LegalTech Pvt Ltd.)

We are an award-winning and rapidly growing SaaS company, committed to revolutionizing corporate legal operations. As a pioneer in our field, we have earned recognition and accolades for our innovative solutions and have become the legal technology solution of choice for multinational companies. Our cutting-edge technology solutions have disrupted traditional practices and empowered organizations to achieve greater efficiency. With a strong focus on expanding our presence globally, we are seeking talented Inside Sales Managers to join our dynamic team.

Why You Should Join Us?

We combine the free spirit of a modern startup with a passion for innovation and collaboration. We strive to provide an inclusive work environment to our employees that fosters creativity, encourages open communication, and values the unique perspectives and contributions of every team member. As a rapidly growing startup, we offer exciting opportunities for professional growth and development. You will be joining a team of talented and ambitious professionals who are passionate about making a difference.

Join us on this exciting journey as we continue to disrupt the legal technology landscape and expand our footprint globally. Be part of a company that values your contributions, encourages growth, and offers a vibrant work environment.

Job Description

As an Executive- Business Development, you will play a pivotal role in driving revenue growth while developing and implementing effective sales strategies and nurturing relationships with key decision-makers.

Key Responsibilities:

• Make outbound phone calls to senior decision-makers and C-level executives
• Connect with prospects via LinkedIn (connection requests, follow-ups, meeting asks)
• Send professional and personalized emails to fix meetings
• Qualify prospects and schedule meetings for the sales team
• Maintain accurate records of calls, messages, and meetings fixed
• Follow up consistently to convert conversations into confirmed meetings

Requirements:

• Minimum 3 years of experience in BD / SDR / Tele-sales / Inside Sales
• Experience working with B2B, SaaS, or enterprise clients
• Prior experience in fixing meetings for sales team
• Strong experience in phone calling & meeting fixation.
• Proven ability to speak confidently with C-level executives.
• Hands-on experience using LinkedIn for prospecting and outreach.
• Ability to clearly ask for time and close on meeting confirmation.
• Excellent communication skills.
• High energy, persistence, and comfort with rejection

What We Value Most:

• Hunger to connect with people
• Confidence on calls
• Discipline in follow-ups
• Strong desire to fix meetings (not just make calls)