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Company: RazorSign (PracticeLeague Legaltech Pvt. Ltd.)
Work Mode: Work from Office
Working Days: Monday to Friday
Location: Baner, Pune

About Us

We are an award-winning and rapidly growing SaaS company, committed to revolutionizing corporate legal operations. As a pioneer in our field, we have earned recognition and accolades for our innovative solutions and have become the legal technology solution of choice for multinational companies. Our cutting-edge technology solutions have disrupted traditional practices and empowered organizations to achieve greater efficiency. With a strong focus on expanding our presence globally, we seek a talented Sales Lead to join our dynamic team.

Job Description:

RazorSign is looking for detailed oriented Client Enablement Executive. This role will be directly accountable for the overall success of the implementation/ roll-out of the products according to strict deadlines and to budget. You will be responsible for overall execution including planning, overall approach, target market/customer, technologies, time frames, deliverables, scope, risk, efforts, etc. It also includes defining or adopting the specific process/procedures that will be used to manage the product.

As delivery executive you must work closely with your manager in constantly championing the product features and functionality and you must explain/demonstrate your product capabilities and benefits of the product to other USIL team members, to new employees, sales team, customers etc., anytime.

Key Responsibilities:

Understand process for Configuration modelling for all products
Assist manager in Onboarding of the client
Collaborate with cross-functional teams (Product, Tech, Sales, and Support) to ensure timely and successful delivery.
Configure product settings, integrations, and custom workflows as per client requirements.
Document client requirements, configuration details, and implementation milestones.
Troubleshoot implementation challenges and provide proactive solutions.
Track and report on project progress, client satisfaction, and key onboarding metrics.
Provide training and enablement support to clients, post-implementation to drive adoption.
Identify process improvements and share client feedback with the product and success teams
Conceptualize and formulate best of solutions in close collaboration with business that effectively address key implementation objectives.
Getting testimonials from clients

Qualifications:

Experience up to 3 years in client onboarding, implementation, or within a SaaS or IT environment
Bachelor’s degree in Computer Science, IT, or related field/ MBA
Collaborative/ cooperative and a sales approach
Conflict resolution and negotiations skills
Excellent communication and relationship management skills
Basic understanding of APIs, data mapping, or integrations (preferred)

Job Title: Project Coordinator

Location: Baner, Pune | Work from Office

Department: Change Control Management | Reports To: Product Manager

Job Summary:

RazorSign is looking for a detail-oriented and proactive Project Coordinator to join our growing team. This role will support the planning, execution, and delivery of multiple software changes while ensuring they are completed on time, within scope, and within budget. The ideal candidate will serve as a vital link between cross-functional teams, clients, and stakeholders, ensuring clear communication, seamless coordination, and operational excellence across all stages of the project lifecycle.

Key Responsibilities:

Gather and understand client requirements.
Collaborate with internal teams to assess feasibility, clarify requirements and create requirement specification document.
Collaborate with cross-functional teams (Tech, Product, etc.) to define scope, milestones, and deliverables.
Prepare business proposals, effort estimations, and project timelines.
Follow up with clients for proposal approvals and POs; liaise with Accounts for documentation.
Manage project tasks, assignments, and Jira boards.
Monitor and track project progress, budgets, and risks; implement corrective actions as needed.
Provide timely project updates and coordinate status discussions with clients.
Coordinate deployments with Support and IT teams.
Draft and share release notes; conduct client demos for major releases.
Follow up on project-related payments.
Maintain comprehensive project documentation and reports.

Qualifications & Skills:

2 years of experience in project coordination or a similar role.
Bachelors degree in B.E. (EnTC), BCA, MCA, or equivalent field preferred.
Proficient in tools such as Jira, Excel, and Figma.
Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously.
Excellent communication, interpersonal, and stakeholder management skills.
Analytical and problem-solving mindset.

Why Join RazorSign?

Be a part of a fast-growing, innovative product team.
Opportunity to work with dynamic professionals across departments.
Supportive work culture with opportunities for growth and skill development.
Exposure to client interactions and real-world project delivery cycles.

What our people have to say

I have been with the organization for more than 10 years now and have seen myself transform as a professional in more than one way. My journey through these years has seen many changes come through in the organization, and each time, these have been for the better, the leadership is committed to making PracticeLeague a success story! PracticeLeague is a great place to work. The culture is transparent, every employee, irrespective of their position is given a chance to be heard, and there are ample opportunities available to those who want to build a career here. It is a great organization with a contemporary, innovative and entrepreneurial approach.

- Virupaksh Damodhar

Completed 10 years at PracticeLeague.

I joined PracticeLeague in December 2014 as a .Net Programmer. In my position, each day presents a new challenge and learning opportunity. PracticeLeague is a great place to work and strives for a friendly, team-oriented environment. A perfect mix of a work life balance. I have had the opportunity to work with some great mentors who have always been motivating and supportive. The ample opportunities provided to me have helped me not only grow technologically but also become a true professional. Our company is definitely one of the best places to set foot into for a positive career start. I am proud and humbled to be around such incredibly talented people and I am thankful for the opportunity to contribute to companies continued success.

- Rameshwar Harne

Completed 05 years at PracticeLeague.

I have been working at Practice league since Jun 2015. It's been a pleasure to be a part of the Practice league family. Practice League has a friendly work environment, very supportive colleagues and a good work life balance. It has been an exciting and rewarding journey with Practice League.

- Amol Aher